Both the Booking Robot extension and module has been released as Open Source (GNU GPL v3.0 license). There are no legal limitations or conditions on its use other than what is stated in the (GNU GPL v3.0 license).

When you purchase any of our subscriptions packages you get access to download the software and for limited time access to download updates. A support package is also included in some of the subscription options.

Subscription accounts are not to be shared, if we feel an account it being accessed by more than one user we retain the right to suspend or close the account.

Fair Usage

A subscription holder is not limited any anyway to the number of websites our software can be installed on. We do hope that for each website using the software there is one subscription.

Warranty

There is no warranty and the Booking Robot project or team members cannot be held liable for its use. We do aim to make our code stable, secure and fit for purpose, but to be very clear we do not and cannot be held responsible for its use on any website.
The website owner where the Booking Robot code is being used has full responsibility for all aspects of its use.

Compatibly

We will aim to keep the latest version Booking Robot software compatible with the latest version of Joomla. Your server setup must meet the minimum requirements set by the latest version of Joomla.
We do test carefully on a wide verity of Joomla setups, but can’t guarantee our software will be stable when installed alongside all third party extensions.

Support

On our ‘Standard 6’ & ‘Complete 12’ subscription packages we offer support.
There are limitations to this . . .

  • You must be using the latest version of Joomla and have meet the minimum server requirements set by Joomla.
  • The copy of Joomla must not be modified.
  • The Booking Robot code should not be modified.
  • Issues caused by third part add-ons to Joomla that compromise the Booking Robot extension are not included within the standard support.

We are happy to offer tips for setting up and to fix any bugs that are considered directly part of the booking robot extension or module.
For specialist setups we may be happy to offer code solutions at further cost.

Bug Report

We work hard to ensure our extension is as stable as possible, but with such huge combination of browsers, browser versions and devices it is almost an impossible to be bug free.

We ask all users of the Booking Robot Software to report any behaviour that is considered a bug.
Provide a details account of the problem and how to replicate it. We aim to offer a fix as soon as possible, the larger the problem the faster it will be addressed.

Updates

The booking system has been under development for many years. We have kept a log of the changes to show how things have advanced.

Team

Our small international team meet online to design and develop the extension. We use ‘Trello’ to keep organised and meet our goals.

Support

The extension is simple and intuitive to use, but we also have documentation and a video series to show you exactly how things work.